關於打公用電話的行為禁忌3篇 「請勿濫用公共電話，尊重社會公德與公共秩序！」

打公用電話是我們常見的一種行為，但在不少場合卻是存在禁忌的。例如在圖書館、醫院、電影院等公共場所，打電話會影響他人休息、工作等，因此應儘量避免。本文將詳細介紹打公用電話的行為禁忌及遵守規範的重要性。

第1篇

personal privacy, is not willing to open, no stranger to inquire about the secret, personal or private things.

in international social life, people generally pay respect individual privacy, and respect the privacy, as if a person in interpersonal skills have upbringing, respect and understanding can be an important sign of object interaction.

in international social life, how many, the personal income has been foreigners as their faces, is taboo others directly or indirectly. remove wages, those who reflect personal economic conditions, such as tax amount, problems and bank deposit, the stock returns and housing area, car models, resorts, apparel brands, entertainment, etc, and personal income because, do not fit.

in general, the actual age abroad as "core", and "confidential for old" words taboo. the love of friends and relatives, junior, marriage and family life. in some countries, with straight talk about this problem, is likely to be regarded as boring, even to think is "sexual harassment". when chatting, generally dislike others for their own health concern.

foreigners are put his own private residence as a private domain. they do not like the telephone number, residential address personal private information disclosure as pure ". we ask for others, such as "is where people", "what school", "what did before, that is normal. yet these contents as foreigners ", "commercial secrets of the object against ask communication freely, without ever find each other" hukou ".

in international social life of faith and politics. in other foreign ask: "what are you doing recently?", "why haven't seen you for this kind of" foreigners, but very taboo problem to others who seek this kind of problem, not ever curiosity, failing to respect other people, is "ulterior motives.

we mentioned above, these problems are personal privacy issues. to respect the privacy of foreign friends, he must avoid involving these problems.

everyone has his own personality, hobbies, and interact in a way similar habits, relatively speaking, people everywhere, the problem is how to search to find you. first to watch each other's characteristics, age, social background and career life view, if both parties can pay attention to similar to the common language, and resonance.

if a person is more outstanding, specialty to win the appreciation of others, and be happy with your nature, but if, instead of perfection, make the person has a kind of feeling that if the upper occasional exposes some personal shortcomings, but that will attract people close to you.

of course, treat people hospitable and natural than apathy introverted people are attractive. but the first meeting, this is nonsense doesn't give a person a kind of sedate feeling.

第2篇

the telephone is an amazingly useful machine, and very easy to use, but believe it or not, people don't always use them effectively. because we're busy and focused on ourselves, we often use our phones in a manner that's helpful for us, but not necessarily for everyone else.

hopefully you know a few of the basics, such as keeping your phone volume low, or on vibrate, resisting the urge to use them during meetings or training sessions, and of course, refraining from personal texting while at work. for personal texting, it's best to give yourself one or two times per day. you'll step away from your work, say, outside, or in a cafeteria, and then engage your personal texts.

those are obviously important, but what i really want you to think about is how you interact and respect the person with whom you're speaking. and that begins before you even pick up the phone. when you hear the ring, grab a pad of paper and pen, so you can be ready to take needed notes without causing a delay while you look around your desk. before saying "hello," i want you to smile, and choose to be positive. how you feel will be sensed by the person on the other end of the phone, so smile and make a positive impression.

right after you say "hello," be sure you've turned away from your computer towards the area of your office least likely to be distracting. no multitasking of any kind allowed—in fact, just looking at your pad of paper and pen is a really good idea, because it encourages cognitive focus. next, if the call isn't for you, but is for someone else in the department or company, don't say wrong number; don't say they did anything wrong at all. instead, help them. connect them to the person, or at least share relevant contact information.

finally, during the call, remember to never interrupt the person. interrupting tends to be viewed by everyone as a sign of disrespect. if you're very busy and facing a huge deadline, you can shape the call when it's your turn to speak, for example, by telling them you need to get back to them, but then, do suggest a specific time. of course, if you're honestly not able to talk, you probably shouldn't have answered the call, unless it's your boss, or a person you're expecting an important call from.

the telephone is your friend, but if you don't use it correctly, it won't necessarily make you look friendly. remember the tips above, and you'll connect successfully by building only positive impressions.

第3篇

說道電話禮儀，也許大家比較陌生，因為這個是電話出現後才開始慢慢跟著出現的一種禮儀方式，對於那些傳統禮儀，如：去別人家做客要注意叫長輩、去別人家不隨便翻別人的東西、不能嘲笑別人等等。電話禮儀雖然是比較新的禮儀，但是由於社會的需要，它的內容也是日漸完善，內容也比較全面。

一、何為電話禮儀 顧名思義，電話禮儀可以從字面上理解為：與電話有關的禮儀，電話禮儀對我們的日常生活是很常見的，也是比較重要和使用的禮儀。在日常工作中，使用電話的語言很關鍵，它直接影響著一個公司的聲譽;在日常生活中，人們通過電話也能粗略判斷對方的人品、性格。因而，掌握正確的、禮貌待人的打電話方法是非常必要的。隨著科學技術的發展和人們生活水平的提高，電話的普及率越來越高，人離不開電話，每天要接、打大量的電話。這樣看來，好像電話禮儀很複雜似的?其實不然，電話禮儀同時也是一門比較好學的知識同時也是一門學問、一門藝術。以下就是關於電話禮儀的基本技巧和注意事項。

二、接電話前 首先需要準備好筆和紙，那是因為提前準備好筆跟紙後，如果對方報上手機號碼，地址等資訊時，我們提前準備好了筆和紙就可以不讓對方久等，讓對方也覺得自己的細心，否則，匆匆忙忙的去找一樣東西，也能會比較久，對方在電話那頭等久了就可以煩躁。這樣對於對方來講，自己就是失禮了，特別是對自己的上級以及長輩來講，更要注意這個問題。接著是與對方通電話時要專心，不要分心，不要讓對方感覺到你在處理一些與電話無關的事情，對方會感到你在分心，這樣也是一種不禮貌的行為。再者是接聽電話或者撥打電話時要使用正確的姿勢：如果姿勢不正確，不小心電話從你手中滑下來，或掉在地上，發出刺耳的聲音，也會令對方感到不滿意，除此之外，姿勢不正確，打久了自己的手也會累。最後是要帶著微笑迅速接起電話，讓對方也感受到自己的熱情，而不是一讓對方聽到自己聲音就覺得自己在生氣，這樣就不好了。

三、禮儀問候 在接電話的時候，如果不是很熟的人，要主動報上名字，如果是工作上的聯絡，還可以報上自己的職務，以便讓對方知道自己的身份，從而更好的交流。這些都是比較正式的，當然，如果是很熟悉的人，或者是親朋好友，那麼可以隨意一些，但是需要注意的是，不允許接電話時以喂喂或你找誰呀作為見面禮。特別是不允許一張嘴就毫不客氣地查一查對方的戶口，一個勁兒地問人家你誰啊、你是誰，或者有事快說有屁快放，老子沒空，因為這是很不禮貌的，即使是朋友，聽了之後也可能會生氣，從而影響兩人之間的友誼。

四、商務電話 在在當今的世界，已經不是像一百年前那樣，北半球與南半球的國家很少聯絡了，電話、電腦的普及，使地球成為了一個村莊，在這個村莊裡，人們相互交流、聯絡。而在國際商貿上，這種交流與聯絡是非常重要的，所以商務電話越來越受到人們的重視。在國際貿易中，接聽電話之後，在禮貌問候對方之後應主動報出公司或部門名稱以及自己的姓名，結束電話交談時，通常由打電話的一方提出，然後彼此客氣地道別。無論什麼原因電話中斷，主動打電話的一方應負責重撥。另外在商業投訴中，不能及時回電話最為常見。為了不喪失每一次成交的機會，有的公司甚至作出對電話留言須在一小時之內答覆的規定。一般應在24小時之內對電話留言給予答覆，如果回電話時恰遇對方不在，也要留言，表明你已經回過電話了。如果自己確實無法親自回電，應託付他人代辦。還有一點是打電話時要時差，不要因為自己所在地是白天，也以為別人所在地也是白天，如果是不同半球，時間就會有所差異，道理雖然簡單，但是如果一不注意，特別是新手，還是會出差錯。

五、注意事項 我們擁有使用手機的權利，同時也有義務，國家禁止做的，或者不道德的事要不去做，而使用手機，也有一些注意事項，應該時刻放在心上。 首先是不要在醫院或者是在機場用手機，以免影響機場及醫院的電子裝置，特別是在機場或者飛機上，擅自使用手機可能會影響到飛機的雷達等訊號，從而影響飛機與機場指揮中心的聯絡，嚴重時可能使飛機出事，所以為了安全，要記在心上。另外打電話時，還要注意這個地方允不允許使用手機，如加油站，劇院，電影院等場合都禁止使用手機，因為在加油站使用手機，可能會產生火花，嚴重時可讓加油站發生火災，而劇院、電影院禁止使用手機是因為觀眾花錢進來是看螢幕，欣賞藝術的，而不是聽別人講電話，同時這個也是極其不尊重觀眾的一種行為。還有一點是不應該以開玩笑為理由，對別人進行電話騷擾，或者是無意中打擾到別人，例如一不小心，或者故意撥打119、110、120等特殊的電話號碼，由於電話接聽人員有限，如果自己在不需要的情況下撥打，就有可能佔用電話線，而使真正有需要的人無法打通電話。 總的來說，我們學習電話禮儀是為了尊重對方，同時也希望對方尊重自己。在日常生活中，只要記得尊重對方，細心觀察，真誠對待別人，那麼我們相信這麼禮儀藝術一定能學好並在實踐當中正確的去運用它。